Support
Email support@tax60.app with your app version and iPhone model. Privacy requests go to privacy@tax60.app; legal notices and service of process to legal@tax60.app. Security reports are welcome at support@tax60.app with “Security” in the subject line.
Tax60 holds no key to your record and cannot recover it for you. Your key syncs through your iCloud Keychain; the 24-word recovery phrase you saved at setup restores it on any iPhone; and the monthly export in your iCloud Drive is readable without either.
We will never ask for your recovery phrase. Never send it to anyone, including us.
The Audit-Ready subscription ($49 a month or $499 a year, with a 14-day free trial) is billed by Apple through the App Store. Cancel, change plans, or request a refund in your Apple ID settings or at reportaproblem.apple.com; Apple’s decision controls App Store refunds. When a subscription lapses, tracking continues on your phone, export stays free, and nothing is deleted.
Export your record as CSV or JSON at any time from Settings. Account deletion also starts in Settings: you are asked to export first, a seven-day grace period follows, and everything server-side is removed within 30 days after it, except where a legal hold applies. Details are in the Privacy Policy.
Requests from tax authorities, courts, or counsel are handled under the Legal Process and Data Custody Policy. Serve process at legal@tax60.app. Users who need Tax60 to confirm a commitment in an examination should write to the same address.